Extended Warranty

VigorCare Enhanced Warranty Service

Prepare for the unforeseen, equipment unfortunately does fail from time to time, be it a power surge, overheating or update failure, having an extended warranty can be a lifeline to your business when you need it most. The following packages below are available.

Broken Equipment

Advanced Replacement

If you suspect that your covered DrayTek product has developed a fault, our experienced support technicians will help you to diagnose the problem and determine whether the unit needs to be service or replaced. If it does, a replacement unit will be sent out the same day for delivery on the next working/business day (to most of the UK). If you wish to take the unit yourself to the service centre (currently North of London), replacement or diagnosis/repair can be carried out in person.

3 or 5 Year Warranty

 

 

  • Enhanced Warranty Service
  • 3 or 5 year warranty upgrades available
  • Advanced-Replacement of faulty unit
  • Next working day* replacement unit
  • Cover for 3 or 5 years warranty with single payment
  • Available for all DrayTek Vigor routers
  • Warranty upgrades available to purchase for up to 6 months after product purchase

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    With VigorCare, you also have the benefit of an extension to a full 3 or even 5 years of warranty so that if a fault does develop, you will have no bills for parts, labour or replacement in the event that a warranty fault develops. We're proud of the reliability that DrayTek products achieve but however unlikely a problem might be, if your business depends on your DrayTek product, VigorCare should give you the peace of mind and convenience that you need.

    VigorCare membership is subject to the VigorCare Terms & Conditions (see terms tab, above) and should be taken out within 6 months of purchase of your new product

    VigorCare Service Packs

    VigorCare subscription is available for several categories of product. Determine the correct pack for your product below. NOTE: The subscription must be activated via the link below within 6 months of your router and service pack being purchased.

    VigorCare Activation Link

    https://www.draytek.co.uk/support/vigorcare-registration

     

     Product Code Description Applicable To These DrayTek Products Duration Buy Now
    VCARE-A3 VigorCare A3 3 Year Subscription Vigor 130, Vigor 166, Vigor 2762, 2763, 2765, 2766 series
    VigorAP 810, 903, 912C, 960C, 1000C, 1060C
    VigorSwitch P1092, G1080     		3 Years Buy Now Button
    VCARE-A5 VigorCare A5 5 Year Subscription Vigor 130, Vigor 166, Vigor 2762, 2763, 2765, 2766 series
    VigorAP 810, 903, 912C, 960C, 1000C, 1060C
    VigorSwitch P1092, G1080     		5 Years Buy Now Button
    VCARE-B3 VigorCare B3 3 Year Subscription Vigor 2620Ln
    Vigor 2832, 2862, 2865, 2866, 2926, 2927 series
    VigorAP 920, VigorAP 918 series
    VigorSwitch P2121, G2100, P2100     		3 Years Buy Now Button
    VCARE-B5 VigorCare B5 5 Year Subscription Vigor 2620Ln
    Vigor 2832, 2862, 2865, 2866, 2926, 2927 series
    VigorAP 920, VigorAP 918 series
    VigorSwitch P2121, G2100, P2100     		5 Years Buy Now Button
    VCARE-C3 VigorCare C3 3 Year Subscription Vigor 2952, 2960, 2962, 3220
    VigorSwitch P1280, G1280, P1282, G1282     		3 Years Buy Now Button
    VCARE-C5 VigorCare C5 5 Year Subscription Vigor 2952, 2960, 2962, 3220
    VigorSwitch P1280, G1280, P1282, G1282     		5 Years Buy Now Button
    VCARE-D3 VigorCare D3 3 Year Subscription Vigor 3900, Vigor 3910
    VigorSwitch G2280, G2280x, G2500, G2540x
    VigorSwitch P2280, P2280x, P2500, P2540x     		3 Years Buy Now Button
    VCARE-D5 VigorCare D5 5 Year Subscription Vigor 3900, Vigor 3910
    VigorSwitch G2280, G2280x, G2500, G2540x
    VigorSwitch P2280, P2280x, P2500, P2540x     		5 Years Buy Now Button

     

     Warranty Terms & Conditions Apply - please see here

    https://www.draytek.co.uk/support/vigorcare#terms-and-conditions