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DrayTek Vigor AP962C WiFi 6 Access Point AX3000

DrayTek Vigor AP962C WiFi 6 Access Point AX3000

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DrayTek VigorAP 962C WiFi 6 Dual-Band Wireless Access Point AX3000 802.11AX

 The DrayTek VigorAP 962C WiFi 6 Access Point is a high-performance wireless access point designed for business and SOHO environments. This ceiling or wall-mounted mesh access point delivers dual-band wireless performance of up to 3Gbps (AX3000), providing fast and reliable WiFi connectivity for demanding networks. Equipped with 2.5Gb Ethernet wired connectivity, the VigorAP 962C ensures seamless integration with your existing network infrastructure. This allows for high-speed data transfer and optimal performance for all your connected devices. Ideal for small to medium-sized businesses and home offices, the VigorAP 962C is easy to install and manage, making it a cost-effective solution for improving your wireless network. With its advanced features and high-speed performance, this access point provides a secure and reliable WiFi connection for your business needs.

 

  • WiFi 6 - Fast & Efficient
    Dual-band WiFi 6 access point with AX3000 for a fast and efficient experience with increased capacity.
  • Mesh Wireless
    Mesh auto-configures wireless links to connect up to eight (8) DrayTek VigorAP access points.
  • Multi-SSID over Mesh
    DrayTek's Mesh solution provides separate wireless networks over Mesh with VLAN support.
  • Wireless Optimisation
    Band Steering and Airtime Fairness are designed to enhance user experience and performance.
  • Easy to Configure and Manage
    Configure VigorAPs to fit your requirements efficiently with the DrayTek Wireless app.
  • 2.5 Gigabit Power Over Ethernet
    Power the VigorAP 962C using its 2.5 Gigabit Ethernet cable with standard IEEE 802.3at PoE+.
  • WPA3 Security & VLANs
    Use VLANs and WPA3-Enterprise to secure your wireless networks.
  • AP-Assisted Roaming
    With DrayTek VigorAPs, clients can always stay connected to the access point that is closest to them.
  • Ceiling or Wall Mounted
    Flexible mounting options allow the VigorAP 962C to be easily fitted to walls or ceilings (ceiling mount included).

 

  • WiFi 6 Mesh Ceiling-mount Mesh Wireless Access Point and Range Extender
  • AX3000 – 11ax Dual Band Wireless
  • WPA3 – Stronger Security with WPA3 Personal & Enterprise
  • Power through 802.3at PoE+ or DC Power Adapter
  • Multi-SSID over Mesh – Separate Internal and Guest Networks over Mesh*
  • 2.5Gb Ethernet Uplink
  • Centrally Managed or Standalone Operation
  • Root AP for AP Management

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Highlights

WiFi 6 Mesh Ceiling-mount Mesh Wireless Access Point and Range Extender
AX3000 – 11ax Dual Band Wireless
WPA3 – Stronger Security with WPA3 Personal & Enterprise
Power through 802.3at PoE+ or DC Power Adapter
Multi-SSID over Mesh – Separate Internal and Guest Networks over Mesh*
2.5Gb Ethernet Uplink
Centrally Managed or Standalone Operation
Root AP for AP Management

Dimensions and Weight

Width 178 mm, Depth 178 mm, Height 35 mm,Weight 0.9 kg

Specification

Physical Interfaces/Controls

1 x 2.5 Gigabit Ethernet LAN Port (2.5G/1G/100M/10M), RJ45 (accepts PoE+ Power)
Factory Reset Button (recessed)
DC Power Socket
Wireless Performance

AX3000 Class Wireless Access Point
Max Concurrent Clients: 256
Max Wireless Networks (SSIDs): 16 total, 8 per band
5GHz: Up to 2402Mb/s PHY Rate
2.4GHz: Up to 574Mb/s PHY Rate
Wireless Antennas

3 x Internal PiFA 5G Antennas (4.9 dBi)
2 x Internal PiFA 2.4G Antennas (4.2 dBi)
Wireless LAN Compatibility

2.4GHz Standards: IEEE 802.11ax / b / g / n, 2x2 MIMO, up to 1024-QAM
5GHz Standards: IEEE 802.11ax / ac Wave 2 / a / n, 2x2 MIMO, up to 1024-QAM
Wireless LAN Features

WiFi 6
Dual Band 802.11ax - 2.4GHz & 5Ghz
Backwards compatible with 802.11ac, 802.11b, 802.11g, 802.11n
2.4GHz Channel Bandwidth: 20 / 40 MHz
5GHz Channel Bandwidth: 20 / 40 / 80 / 160 MHz
2.4GHz Channels: 1 to 13
5GHz Channels: Extended 5Ghz Band - Channels 36-48, 52-64, 100-140
DFS/TPC Support for 5GHz channels 52 to 140
OFDMA – Higher Efficiency
BSS Colouring - Improves Interference Handling
TX Beamforming
1024-QAM
Multi-User MIMO
Security Features

Wireless Encryption:
WPA2: Personal, Enterprise (802.1x)
WPA3: Personal, Enterprise, OWE
WPA/WEP for legacy applications
802.1x RADIUS Proxy (PEAP / EAP-TLS)
PMK Caching & Pre-authentication
Wireless Client Isolation
Hidden SSIDs (Selectable)
WPS - WiFi Protected Setup
MAC Address Filtering (ACL) - Up to 128 entries
EAPOL Key Retry - Protect unpatched WLAN clients from KRACK
Access Point Modes

Access Point
Mesh Root
Mesh Node
Range Extender
Wireless Control Features

Wireless Client Status List in WUI
Up to eight distinct SSIDs (for VLANs) for each frequency band (2.4/5Ghz)
802.1q VLAN
Built-in DHCP Server & DHCP Relay
Wireless Performance Optimisation

Airtime Fairness
Band Steering
WMM (Wireless MultiMedia)
Fast Roaming 802.11r
Mesh Features

Up to 8 APs per Mesh Group
Up to 3 Mesh Hops per chain with optional Wired Uplinks
Config Sync
Self-Healing
Mesh Syslog
Diagnostic Features

Dashboard: Traffic Graph
System Log
Wireless LAN Statistics
Interference Monitor - Built-in Site Surveyor
Management

Web Interface (HTTP/HTTPS)
DHCP Client
TR-069 Control (For VigorACS or other TR-069 platform)
CLI (Command Line Interface) - Telnet, SSH
Firmware upgrade by TR-069/HTTP
Central AP Management – Manage Up To 20 VigorAPs
SNMP v2, v2c, v3
Management VLAN
Configuration File Export (with password) & Import
Wireless Auto On/Off
Schedule: WiFi Up/Down
Power Requirements

Maximum Power Consumption: 12 Watt
DC 12V via external 100-240v AC/DC PSU (not supplied)
802.3at PoE+ via LAN port. Requires PoE+ injector or a PoE+ switch such as the VigorSwitch P2100
Environmental & Physical

Operating Temperature: 0°C to 40°C
Operating Humidity: 10% to 90% (Non-condensing)
Physical Dimensions (W x D x H): 190 x 190 x 30 mm
Weight: 520 g
Ceiling or Wall Mountable (requires rear cable entry)
Package Contents

1 x VigorAP 962C Access Point
1 x Ceiling Mount Bracket & Fittings Kit
1 x Quick Start Guide

Warranty Information

Please check the Specification Section for Warranty Information

Extended Warranty

Care for your DrayTek with VigorCare Extended Warranty !

DrayTek Extended Warranty Matrix Support Model

VigorCare Enhanced Warranty Service

Prepare for the unforeseen, equipment unfortunately does fail from time to time, be it a power surge, overheating or update failure, having an extended warranty can be a lifeline to your business when you need it most. The following packages below are available.

Broken Equipment

Advanced Replacement

If you suspect that your covered DrayTek product has developed a fault, our experienced support technicians will help you to diagnose the problem and determine whether the unit needs to be service or replaced. If it does, a replacement unit will be sent out the same day for delivery on the next working/business day (to most of the UK). If you wish to take the unit yourself to the service centre (currently North of London), replacement or diagnosis/repair can be carried out in person.

3 or 5 Year Warranty

 

 

  • Enhanced Warranty Service
  • 3 or 5 year warranty upgrades available
  • Advanced-Replacement of faulty unit
  • Next working day* replacement unit
  • Cover for 3 or 5 years warranty with single payment
  • Available for all DrayTek Vigor routers
  • Warranty upgrades available to purchase for up to 6 months after product purchase
  •  

    With VigorCare, you also have the benefit of an extension to a full 3 or even 5 years of warranty so that if a fault does develop, you will have no bills for parts, labour or replacement in the event that a warranty fault develops. We're proud of the reliability that DrayTek products achieve but however unlikely a problem might be, if your business depends on your DrayTek product, VigorCare should give you the peace of mind and convenience that you need.

    VigorCare membership is subject to the VigorCare Terms & Conditions (see terms tab, above) and should be taken out within 6 months of purchase of your new product

    VigorCare Service Packs

    VigorCare subscription is available for several categories of product. Determine the correct pack for your product below. NOTE: The subscription must be activated via the link below within 6 months of your router and service pack being purchased.

    VigorCare Activation Link

    https://www.draytek.co.uk/support/vigorcare-registration

     

     Product Code Description Applicable To These DrayTek Products Duration Buy Now
    VCARE-A3 VigorCare A3 3 Year Subscription Vigor 130, Vigor 166, Vigor 2762, 2763, 2765, 2766 series
    VigorAP 810, 903, 912C, 960C, 1000C, 1060C
    VigorSwitch P1092, G1080
    3 Years Buy Now Button
    VCARE-A5 VigorCare A5 5 Year Subscription Vigor 130, Vigor 166, Vigor 2762, 2763, 2765, 2766 series
    VigorAP 810, 903, 912C, 960C, 1000C, 1060C
    VigorSwitch P1092, G1080
    5 Years Buy Now Button
    VCARE-B3 VigorCare B3 3 Year Subscription Vigor 2620Ln
    Vigor 2832, 2862, 2865, 2866, 2926, 2927 series
    VigorAP 920, VigorAP 918 series
    VigorSwitch P2121, G2100, P2100
    3 Years Buy Now Button
    VCARE-B5 VigorCare B5 5 Year Subscription Vigor 2620Ln
    Vigor 2832, 2862, 2865, 2866, 2926, 2927 series
    VigorAP 920, VigorAP 918 series
    VigorSwitch P2121, G2100, P2100
    5 Years Buy Now Button
    VCARE-C3 VigorCare C3 3 Year Subscription Vigor 2952, 2960, 2962, 3220
    VigorSwitch P1280, G1280, P1282, G1282
    3 Years Buy Now Button
    VCARE-C5 VigorCare C5 5 Year Subscription Vigor 2952, 2960, 2962, 3220
    VigorSwitch P1280, G1280, P1282, G1282
    5 Years Buy Now Button
    VCARE-D3 VigorCare D3 3 Year Subscription Vigor 3900, Vigor 3910
    VigorSwitch G2280, G2280x, G2500, G2540x
    VigorSwitch P2280, P2280x, P2500, P2540x
    3 Years Buy Now Button
    VCARE-D5 VigorCare D5 5 Year Subscription Vigor 3900, Vigor 3910
    VigorSwitch G2280, G2280x, G2500, G2540x
    VigorSwitch P2280, P2280x, P2500, P2540x
    5 Years Buy Now Button

     

     Warranty Terms & Conditions Apply - please see here

    https://www.draytek.co.uk/support/vigorcare#terms-and-conditions