Advanced Replacement

If you suspect that your covered DrayTek product has developed a fault, our experienced support technicians will help you to diagnose the problem and determine whether the unit needs to be service or replaced. If it does, a replacement unit will be sent out the same day for delivery on the next working/business day (to most of the UK). If you wish to take the unit yourself to the service centre (currently North of London), replacement or diagnosis/repair can be carried out in person.

3 or 5 Year Warranty

With VigorCare, you also have the benefit of an extension to a full 3 or even 5 years of warranty so that if a fault does develop, you will have no bills for parts, labour or replacement in the event that a warranty fault develops. We're proud of the reliability that DrayTek products achieve but however unlikely a problem might be, if your business depends on your DrayTek product, VigorCare should give you the peace of mind and convenience that you need.

VigorCare membership is subject to the VigorCare Terms & Conditions (see terms tab, above) and should be taken out within 6 months of purchase of your new product